Let Us Handle HMRC, So You Don't Have To

Receiving a letter from HMRC can feel unsettling, even when there is nothing wrong. Whether it is a routine enquiry, a tax-code adjustment, or the start of a compliance check, the way you respond matters. Trusted Figures acts as your authorised agent with HMRC: we review every communication, draft every reply, and ensure your position is presented clearly and accurately, so you never have to engage with HMRC directly unless you choose to.

What’s included

  • Acting as your named HMRC agent (authorisation via form 64-8)
  • Reviewing and responding to HMRC letters and enquiries on your behalf
  • Identifying and correcting incorrect tax codes
  • Managing HMRC compliance checks and routine information requests
  • Handling penalties, surcharges, and interest disputes
  • Liaising with HMRC by phone, online, and in writing

Who this is for

Sole traders, limited company directors, CIS workers, and landlords who have received correspondence from HMRC and want a professional to manage the conversation, or anyone who simply wants an accountant in their corner before HMRC makes contact.

Common questions

Yes. This is one of the most common reasons clients come to us. Send us the letter and we will explain exactly what HMRC is asking for, whether any action is required, and what the deadline is. We will draft the response if one is needed.

HMRC uses the term 'compliance check' for a broad range of reviews, from a simple request to confirm one figure in your return to a full examination of your records. Not every compliance check means you have done something wrong; many are random or risk-based. We manage the entire process, providing HMRC with the information they need while protecting your rights throughout.

Incorrect tax codes are more common than most people realise. We review your coding notice, identify why the code is wrong, and contact HMRC to correct it. Where you have been over-taxed we will also claim back any refund you are owed.

We submit a form 64-8 (or the online equivalent) to HMRC naming Trusted Figures as your agent. Once authorised, HMRC will send correspondence directly to us, and we can call and correspond with them on your behalf. The process is straightforward and we handle it as part of onboarding.